The Best Electronic Cigarettes of 2017 believes in the potential of e-cigarettes to help smokers switch from tobacco. We hope our reviews on the best e-cigarettes will help you consider them as an alternative to the traditional smoking.

Disclosure: The e-cigarettes which we review on this website are tested by our trained, paid staff. As part of the review, links directly to the product or brands so that you may purchase directly from the provider. We receive commissions from these providers, however, this does not affect the price you pay, and the commissions we earn help us pay for the costs of running this website. Click here to learn more. Thank you.
Best E-Cig Starter Kits:
Best Starter Kit
XEO Void Vape Pen
  • High Quality
  • Great Value
  • Leak-Proof
Best Advanced E-Cig
VaporFi Rebel 3
  • Incredible Battery Life
  • Sub-Ohm Atomizers
  • Huge Clouds
Best Cig-a-Like
V2 EX Series Starter Kit
  • Refillable Cartridges
  • Cigarette-Like Experience
  • Great for Ex-Smokers

Check out the best e-cig brands below and or scroll down and learn more about the top-rated electronic cigarettes:

Best E-Cigarette Brands in 2017

V2 E-cigs

Best Choice for BeginnersGreat Value for Money
V2 Brand Rating: 9.5/10

Gaining points from their wide range of e-cigarette options, V2 took the first place on our list. Offering their devices with pride in their performance, battery life, and power, V2 is also known for their line’s reasonable prices. Whether you are looking for beginner starter kits or more advanced vaping devices, they have something to offer that will suit your predilection.

They also have great tasting e-liquids that are created for the satisfaction of ex-smokers who want to try vaping.

This year, V2 is our top-rated e-cig brand. Check out their selection to find something the right e-cig for your need.

You can also check buy their future e-cigs in V2 labs to save even more. Click here to access their future e-cigarettes.

15% Off Coupon

You can also send 15% OFF all starter kits! Just click the Reveal Code button and apply the revealed code at the checkout to get 15% OFF all starter kits

15% Off Coupon

You can also send 15% OFF all starter kits! Just click the Reveal Code button and apply the revealed code at the checkout to get 15% OFF all starter kits

#2: VaporFi
VaporFi Electronic Cigarettes

VaporFi Brand Rating: 9.0/10

VaporFi’s great selection of e-cigarettes for all types of vapers has brought them to the number two spot on our Top E-Cig Brands for 2017. This popular e-cig company offers starter kits built with quality and durability, regardless if it were meant for beginners or more advanced vapers.

VaporFi’s loyal customers particularly love how they offer the most cost-effective yet top-quality e-cigarettes that speak of power, portability, and battery life. VaporFi is continuously rising to fame, especially with their customizable e-liquid blends, which also rank second in our top e-juices for the year.

20% Discount Coupon

Get 20% OFF all e-liquids! Just click the Reveal Code button and your coupon code will be applied automatically at the checkout!

20% Discount Coupon

Get 20% OFF all e-liquids! Just click the Reveal Code button and your coupon code will be applied automatically at the checkout!
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#3: Mig Vapor
MigVapor Vapor Cigs

Mig Vapor (formerly Mig Cigs), with their exceptional standards and philosophies in manufacturing their unique e-cigarette kits, has come to #3 spot on our best e-cigs list. This brand guarantees a consistent 4.2 voltage for every kit that they release and has been successful in pleasing their customers through endless improvements in their existing models. Mig Vapor’s cig-a-likes and vaporizers are exceptionally loved for their durability, power, and ease of use.

MigVapor Brand Rating: 8.5/10

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#4: JUUL E-Cigs
Juul E-Cigs

JUUL, known in vaping circles as the Apple of Vaping, has reached the fourth spot on our list with its stylish and quality e-cigarette. The design is groundbreaking and one of the simplest-to-use e-cigs that you will come across. JUUL offers its own cartridges that contain liquid made from nicotine salts, which mimic more closely the flavor of natural tobacco.

These proprietary cartridges also make refilling the JUUL a breeze. All of these cool features and yet the JUUL is still an affordable option for any vaper. Though they only have a single e-cigarette product, JUUL’s high place on our list should make it clear what a standout product it is.

JUUL Brand Rating: 8.2/10
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#5: Halo E-Cigs
Halo Electronic Cigarettes

Halo Cigs e-cigarettes are clearly a superior brand, managing to reach the fifth spot on our list. Halo offers many high-quality e-cigarette options and e-juices for vaper of all levels of experience. More popular for their flavorful USA-made e-juices, Halo Cigs offers the G6 Starter Kit for beginners, and the Triton Tank System Kit for more advanced users.

Value, power, battery life, portability, durability, style, and usability are among the many positive features of their two outstanding kits.

Ultimate E-Cig Ranking SCORE: 8/10
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#6: Apollo
Apollo Electronic Cigarettes

Entering our list due to the variation of e-cigarette models that they offer, Apollo E-Cigs is one of the most admired brands when it comes to vaping gears today. From eGo kits to variable voltage devices, Apollo is an excellent brand for those who want to choose from different features, as they cater to diverse vaping preferences, budgets, and user levels.

A go-to e-cig company for newbies who have yet found their favorite vape, Apollo E-Cigs is justifiably one of the top brands in the industry.

Ultimate E-Cig Ranking SCORE: 7.5/10
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#6 South Beach Smoke
South Beach Smoke E-Cigs

Not only is South Beach Smoke famous among celebrity vapers, but is also a top choice for people who prefer their e-cigarettes light and simple. South Beach Smoke is a known beginner’s brand due to their products’ affordability, power, durability, and resilience. As more smokers switch to vaping, an increase in the number of beginners is likely never going to end. This is why brands like South Beach Smoke are indispensable.

To put it simply, they are experts in manufacturing reliable devices for beginners who eventually level up to advanced units and mods, and all-day vapers who would prefer using modest devices. South Beach Smoke is practicality and quality combined.

Ultimate E-Cig Ranking SCORE: 7.5/10
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Best Electronic Cigarettes in 2017:

Well that was our list of the best electronic cigarette brands for 2017, which features the most amazing, innovative e-cigs money can buy. But just like any other product, different types of e-cigarettes are suited to vapers with different styles and expectations. In other words, the best e-cig for beginners can be pretty much worthless for heavy smokers while a good e-cig for old hands can be too much to handle for newbies. That’s why we have added the best e-cigarettes by type, so you can easily find the best option according to your vaping desires.
Best Miniature E-Cig VERTX E-Cig Starter Kit $49.95
The Tastiest Vapor XEO E-Cig $59.95
Best Cig-a-Likes EX Starter Kits $59.95
Best Advanced E-Cig Series 3 Starter Kit $59.99

Best E-Cig for Beginners:


V2 Vertx Miniature Vape Pen

For those who want to vape in style, but don’t want any additional hassle, the VERTX Starter Kit can be a great pick, because of its extremely elegant design. You can choose the nicotine level, and even the flavor by choosing from different options for your kit. Also, it’s one of the very few kits that comes with a wall charger, while most others only come with a USB cable.

Besides beautiful design and commendable performance, the VERTX is extremely easy to use. Just charge up the battery, fill up the tank with your favorite e-juice, and enjoy. The kit is available for $49.95 and shipping takes between 2-5 days.

Check out manufacturer’s website for more details and customization choices.

Best E-Cig for Heavy Smokers:

VaporFi Rocket 3 Starter Kit with Gold Sahara Tobacco E-Juice

Best e-cig for heavy smokersIf you’ve been vaping for a while but still haven’t been able to get the thick clouds you’ve always dreamed of, you need to check out VaporFi’s Rocket 3 Starter Kit. Priced at $89.99, every part of this sub-ohm -powered e-cig kit is something to love and contributes to the Rocket 3’s powerful performance and compact design. It has a powerful 2500 mAh battery, a large 3.5 ml top-fill tank, and comes with two atomizers (0.5 and 0.1 ohm resistance). These features, plus wattage and temperature customization, make the Rocket 3 a great choice for beginners and experienced vapers alike.

If you also want to enjoy the ultra-rich flavor, we recommend you to use their Gold Sahara Tobacco, a mix of aromatic and small leaf ancient tobacco. The 30 ml bottle of Gold Sahara costs $15.99 and VaporFi allows you to customize the flavor according to blend, nicotine level, and flavor strength.

Check out VaporFi’s website for more information about the Rocket 3 Starter Kit and Sahara Gold Tobacco.

Best Advanced E-Cig

Vapor 2 Trinity

Vapor 2 Trinity advanced e-cigs

V2’s TRINITY Vaporizer Kit is the new vape of choice for advanced users everywhere. The vape doesn’t hold back with its customization options, offering adjustable temperature, airflow, and wattage settings as well as two atomizers. These options, paired with V2’s commitment to power, quality, and ease-of-use, make the TRINITY an authoritative choice for users looking to perfect their vaping experience. The $99.95 kit includes the vaporizer, two atomizers (1.2 ohm and 0.8 ohm), tank, and USB charger.

Check out our favorite advanced electronic cigarettes kit here:

Best Cig-a-Like Starter Kit

V2 Ultimate Kit – EX Series

Best e-cig starter kit for beginnersThe V2 Ultimate Kit – EX Series is an ideal Cig-a-like starter kit for most vaping enthusiasts, but especially for those who are unsure of how they should get the perfect combination of flavors and strengths. In fact, the kit comes with every single popular accessory offered by V2. On top of that you can customize pretty much everything that comes with the kit i.e. you may choose from three different designs for your batteries, up to five different flavors and strengths, up to two cartridge flavors and even nicotine strengths from 0%, 0.6%, 1.2%, 1.8%, and 2.4%.

You will not only love the beautiful design and great performance of the kit, but also, the plethora of handy accessories it comes with. While having too many choices seem good, but it can prove to be overwhelming at the same time. The good thing about V2 is that they seem to care about their customers and offer a detailed explanation on how to choose ideal flavor and strength.

Best E-Cigs for Ladies

Vapor Couture

best e-cig brand for womenWhen it comes to ladies, there are not too many great exclusive e-cigs available on the market. Even though e-cigs by Vapor Couture are more expensive and yet aren’t the best performers out there, still no other brand beats them when it comes to a purely feminine design. Designed and sold by the same company that makes V2 E-Cigs, they come in beautiful designs and have a decent battery life.

What women will really love about the Vapor Couture is that from the box (that looks like an expensive purse) to the e-cigs themselves, everything looks posh, and everything looks feminine. Their flavors are good but their performance can’t be compared to the equally priced standard e-cig starter kits. Their four starter kits include L’ESSENTIEL KIT, L’ESSENTIEL PLUS KIT, PASSPORT KIT, and then the high-end MAXIMALE KIT. The prices of these kits range between $64.95 and $199.95.

Why are Electronic Cigarettes Gaining Popularity? 

Health Benefits

It’s no secret that smoking traditional tobacco cigarettes is bad for your health. Potential health risks include cancer of the mouth, throat and lungs, higher risk of stroke and heart attack, among other life-threatening conditions.

What many people don’t know is that e-cigarette vapor contains none of the toxins found in cigarette smoke, and while e-cigs still contain nicotine, studies show that its effects are similar to that of caffeine. Tar, ammonia, formaldehyde and other chemicals you inhale from tobacco cigarettes are what makes cigarettes harmful, and the vapor from e-cigarettes do not contain these harmful chemicals.

Cost Savings

Electronic cigarettes also provide significant cost savings when compared to traditional tobacco. As the cost of cigarettes> has continued to rise, taxes on tobacco products have also increased. The average cost of a pack of traditional cigarettes is anywhere between $6 and $8, with states like New York having prices as high as $14 per pack. At the average cost of $7 per pack, someone smoking a pack a day will spend over $200 per month.

When switching to e-cigs, you’ll need to purchase a vaporizer and an atomizer (a small tank that holds the e-liquid or e-juice). Most starter kits can be purchased for $30-$50. After the initial investment in an e-cigarette, most e-liquid will cost about $10-$15 for a bottle, and will provide enough vapor to equal 10 packs of cigarettes. For someone who smokes a pack a day, e-cigarettes will provide more than $150 in savings each month.

Social Benefits

Over time, cigarette smoking has become less desirable and even outlawed in many public places like restaurants and bars. Currently, e-cigarettes are not subject to these regulations in many states, allowing users to vape (short for vaporizing) in places that traditional cigarettes are not allowed. In addition, e-cigarettes don’t have any of the unpleasant odor that cigarettes emit that can cling to clothes, hair, and furniture.

Smoking vs. Vaporizing (infographics)

Electronic Cigarettes Knowledge Base

Smoking vs. Vaporizing (infographics)

E-cigarettes are electronic devices which simulate the act of smoking. The difference is, electronic cigarettes do not “burn” – they deliver vapor, not smoke. E-cigarettes do not produce the approximately 7,000 chemicals and 69 carcinogens that traditional tobacco cigarettes produce at combustion. They also do not contain the 600 ingredients contained in traditional cigarettes. (American Lung Association).

E-cigarette use is commonly called vaping, due to its vapor output. Electronic cigarette use has grown globally since its introduction to the market more than a decade ago. Though the first-ever electronic cigarette was patented in 1965, their use was not prominent until 2003.

At the most basic level, e-cigarettes have a heating element that atomizes liquid and turns it into an aerosol, or “vapor”. This vapor is inhaled into the mouth and throat, then exhaled.

Many smokers who want to quit have shown interest in e-cigarettes as an alternative means to stop smoking. However, people are often overwhelmed because of the many variables to consider. While there are simpler e-cigarettes with two parts, the majority of them have three parts: the atomizer, the e-liquid and the battery.

Types of E-Cig Tanks

Difference between cartomizer atomizer and clearomizer —

Click to learn more about different e-cig tanks.

To learn more about best vape tanks and clearomizers, read our article here .

The atomizer is a system in which e-liquid is held and then atomized to create vapor. Atomizers can either be used via dripping e-juice into them or via a tank or cartridge system.

Clearomizers, have the same function as atomizers but also features a small tank that can house larger amounts of e-juice. Today, clearomizers are more popular than atomizers because clearomizers can last 20 times longer between refills compared to atomizers.

Cartridges provide the same function as a clearomizer, but are typically sealed at manufacturing and are often intended as disposable, single-use-only items. Cartridges, which come pre-filled with e-liquid, are very common with cig-a-like e-cigarettes – which are similar in size to tobacco cigarettes. Many brands offer pre-filled cartridges for specific e-cigarette models. Some cartridges are refillable, others are not.

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Also known as e-juice, this is what you put in atomizers or clearomizers to produce vapor.

E-juice comes in a variety of flavors and strengths to cater to nearly every taste. Some common flavors available include: fruits (including apple, pineapple, grape), sweets (such as chocolate, cake, and candy), and tobacco blends (blends which emulate various cigarette brands, including menthol).

Users have the ability to choose the level of nicotine in their e-juice. Nicotine strength is written as either a percentage of the e-liquid that is nicotine (0.6%, for example), or as the number of milligrams per 1000mg of liquid which is nicotine. Your e-liquid may be labeled as 0.6% nicotine, or 6mg nicotine – these two have the same nicotine level.

Nicotine strength will typically be labeled as one of the following:

  • Low: 6mg and below – For light smokers who go through half a pack or less per day.
  • Medium: 9mg to 16mg – For average smokers who consume half a pack to a pack a day.
  • High: 18mg to 36mg – For heavy smokers or chain smokers, including those who smoke over a pack a day.

Aside from the flavor and nicotine content, e-liquids are fairly basic. Starter kits may include a 10ml bottle of e-liquid, usually with low-strength nicotine content.

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The main body of the e-cigarette houses a built-in or removable battery.

Batteries come in various shapes and sizes, but the most important consideration to make regarding e-cigarette batteries is the mAh rating. The mAh rating (or milliampere-hours) measures how much energy can be stored in a given battery. The higher the mAh, the longer it will last after a charge. Batteries with higher mAh tend to be bulkier, so the user will need to determine if they prefer a portable e-cigarette with shorter battery life, or a larger e-cigarette with greater battery life.

Common Types of E-Cigarettes

Mini E-Cigarettes

For new users, mini e-cigarettes offer the experience most comparable to traditional cigarettes. Shaped like a tobacco cigarette, these small and lightweight e-cigs provide a quick fix for those trying to quit smoking and are sometimes called “cig-a-likes”. They are produced in both disposable and rechargeable formats. Due to their small size, rechargeable mini e-cigs have a shorter battery life and must be charged at least once per day. They are the least expensive type of electronic cigarette and are a popular way to transition from traditional tobacco to e-cigarettes.

Mid-Size E-Cigarettes

Mid-size e-cigarette models are the most popular e-cigarettes today. Still relatively small (about the size of a cigar), they offer stronger vapor production that many former smokers prefer. While it differs slightly from the traditional smoking experience that a mini e-cig may provide, it offers users more options such as adjusting the output power when they vape.

Customizable E-Cigs

The e-cigs in starter kits are typically not customizable – many have built-in batteries, fixed voltages and disposable atomizers and clearomizers with preset resistances (low, normal and high). Over time, some users want to upgrade to a more customized vaping experience.

As vapers get used to using e-cigarettes, many realize that every aspect of the e-cigarette is customizable – from creating your own e-juice, to rebuilding coils in atomizers and tanks, to purchasing various “mods” or modifications for their e-cigs. These customizable options can enhance the vaping experience, but we recommend beginners to invest in a starter kit first in order to not complicate the switch to e-cigarettes.

E-Cig Beginners Guide

The first step to starting e-cigarette use involves charging the battery. Different manufacturers and models employ several ways to charge them. Most vape pens are charged via a mini- or micro-USB port. There are some vape pens that have a removable battery and require a separate charger.

When the battery is fully charged and ready to use, attach the clearomizer (or atomizer). You may then proceed to fill the clearomizer with e-liquid. Fill the clearomizer with enough e-liquid that it saturates the wicks inside the clearomizer. If you don’t have enough e-liquid for the wick to absorb, you may get a burnt taste from the e-cigarette when you try to vape. Most clearomizers have a line designating how much e-liquid you can fill it with; don’t fill a clearomizer over this line, as it can cause the e-liquid to leak out of the clearomizer.

After the initial filling, leave your atomizer or clearomizer sitting for a few minutes to allow the wick to get fully saturated with e-juice. Then, press the button on the side of the vape pen and slowly inhale through the attached mouthpiece.

First-time users may experience some coughing at first, and this is normal. It may take a few tries to get used to an e-cigarette, as vaping is different from smoking cigarettes and everyone vapes a little differently. Some first-time vapers experience coughing when they vape straight into their lungs, even though they may be used to this from smoking tobacco cigarettes. If this happens to you, try extracting the vape first using your mouth – not your lungs – like you’re drinking from a straw. Then, inhale into your lungs in a second motion. Many people have found that this makes the cough go away.


Depending on how much you vape or use e-cigarettes, the e-liquid will always need to be refilled in some capacity. Depending on the type of e-cig you’re using, the refilling techniques will vary.


  • Blank cartridges need to be filled with the e-juice of your choice
  • Filled cartridges come with flavored e-liquid already inside. Some are designed to be refilled, others are single-use cartridges. Make sure to know if refilling a cartridge with your particular e-cigarette will void any warranties.

In order to refill a refillable or blank cartridge, drip e-liquid from the e-liquid bottle onto the material inside the cartridge. Allow some time for saturation, then repeat. The goal of refilling a cartridge is to saturate the material inside (the wick) without over-filling. If the wick is not fully saturated, the atomizer may “burn” the dry spots on the wick instead of vaporizing the e-juice. This may create an unpleasant burnt flavor when you vape. By overfilling the cartridge, it may overflow when in use, known as “flooding.”

Some cartridges are filled with a syringe, or some e-juice bottles come with a long, narrow needle attached for this purpose. Simply insert the needle into the cartridge as far as it will allow, then squeeze the bottle to release the liquid while drawing the needle out at a steady pace. This technique fills the cartridge from the bottom and helps prevent dry spots.


A cartomizer has a chamber that is made to be filled with e-liquid. They are often opaque and it is not easy to see when the e-liquid needs to be refilled, therefore forcing the user to recognize when the liquid is almost gone. A clearomizer is the same type of tank as a cartomiser, but with clear sides, making it simple and easy to see when it needs to be refilled. Tanks hold a large amount of liquid, requiring fewer refills.

A much simpler way of refilling, these types of e-cigarettes have a chamber that is filled with e-liquid when it is empty. Avoid vaping the tank dry as this can burn the wick and ruin the flavor, even for subsequent refills. If this happens, your e-cigarette will either need to be re-wicked, or replaced with new one.


A less popular technique now that tanks are more widely available, but this technique involves dripping e-liquid directly on a specially designed atomizer or “drip tip.” Users will continue to apply several drops of liquid after every few puffs of the e-cigarette. While this technique is tedious to some, fans claim to enjoy an enhanced flavor. Since dripping doesn’t involve a tank, it’s much easier to sample new flavors without purchasing an entire bottle of e-juice that you may or may not like.


For clearomizer users, it’s important to monitor the level of juice remaining inside the tank. If the e-juice level starts to get low, refilling the tank right away is necessary for consistent flavor. For atomizer users, take note of the flavor you taste with each inhale. Once you start noticing the flavor waning a little, be prepared to drip some more. Like clearomizers, you will want to always keep the wick wet and avoid dry-vaping to reduce the risk of a burnt wick and therefore burnt flavor.

It is also advisable to clean your e-cigarette weekly, since e-juice can drip into the area where the battery meets the clearomizer, also known as the 510 connector. When this happens, the e-juice can dry up and becomes gunk. This gunk can interfere with the power coursing from the battery to the atomizer, giving you a weak vape.

A weak flavor can also happen when an atomizer’s coil has worn down. After ensuring all connections are clean and you still find that the flavor is muted, it’s time to replace the atomizer or clearomizer.

Batteries can also weaken over time. If you are a heavy user, expect your batteries to lose capacity after six months or so. For users with built-in batteries in their units, this means replacing it with a new one. For those with units that use replaceable batteries, fresh batteries are needed.

To prolong the life of your batteries, it’s recommended to have at least two in rotation. Whether built-in or replaceable, having two will give you something to vape with while the other is charging. It also shortens the charging cycles, which is the main reason why batteries weaken.

Advanced E-Cigarettes

There are two types of advanced e-cigarettes (or mods) to consider: mechanical and variable.

Mechanical mods, or mech mods, are e-cigs whose power depends on the output of the battery due to the lack of a regulating chip. Mech mods usually use removable Li-On batteries. Without a regulating chip, users get the battery’s full power when vaping. This is preferred by advanced users who build their own atomizer coils. Where regulated e-cigs prevent the firing of sub-ohm coils (less than 1 ohm), mech mods have no problem doing so. This results in hotter and thicker clouds of vapor. One downside of using a mech mod is that as the battery drains, so does the power and intensity of the vape.

Variable mods, on the other hand, are advanced versions of the regulated vape pens found in starter kits.

Variable voltage mods let users adjust the power of their e-cigs to taste, usually by adjusting the voltage from 3v to 8v. By contrast, variable wattage mods allow users to set the e-cig’s wattage, with built-in computers adjusting voltage as needed. These mods offer advanced safety features such as reverse battery protection, thermal monitors, short circuit protection, built-in ohm readers, and more.

  • This is a great, comprehensive list of e-cigarettes, and what I like is that you broke into the categories of who would like what the best. While I wish there were more options for a sleeker design for women, I’d prefer performance over appearance. Thanks for sharing this!

  • Peter Brown

    I’ve been using Blu’s disposables for a long time, and while they’re kind of pricey, I found a local wholesaler who sold them at a discount so I bought them a box at a time (12 disposables). I’ve racked up almost 10,000 Blu Nation points, in-fact I’m just 410 points from Pack Leader status, whatever that means. One thing it means is that I’ve purchased at least two hundred of their products, considering that some did not include a rewards code. You might think I’m a customer they’d want to retain, but my recent experience shows just the opposite. I decided to try their rechargeable ecigs so I bought the blu PLUS+ Rechargeable Kit, but unfortunately the charger was defective so I called and they happily sent out a replacement charger. Unfortunately, when I tried to charge the two batteries that came with the original kit, they too were defective and would not accept a charge. When placed in the charger the light immediately changed from red to blue indicating a full charge, but when I tried to use them, they died after one puff and flashed repeatedly. The second puff produced no vapor and no blue light at the tip because they were depleted. After repeating this cycle several times it became apparent that they were either old stock or a manufacturing defect. For a second time I called customer service and they apologized and cheerfully sent out replacement batteries. The replacements were just like the first ones, DOA, so I called a third time and went through the same process again. At this point it had been weeks since I ordered the kit and I still hadn’t been able to try the cartridges, so I bought some compatible batteries on Amazon and found the “tanks” as Blu calls them were okay. Not great, but good enough. When the fourth set of replacement batteries arrived DOA I called and asked for a supervisor. I explained the situation for the fourth time, and indicated that I would not accept any more replacement shipments. I wanted a refund or credit equivalent to the price of two batteries. I was told that refunds were only given during the first 30 days, despite the fact that that entire time was taken by repeated defective shipments. The best they could do was offer me 500 points. When I told them that was not adequate because it was only worth five dollars, their excuse was that they are in a regulated industry. Really Blu? Do they regulate your refund policy as well? So I told them that after all the frustration and wasted time and inadequate compensation, I would have to find another brand. You’d think that would matter to them considering what a loyal customer I’d been, but all they could do was offer more apologies. The fact that their warehouse was clearly continuing to ship defective products didn’t create much of a stir, as each time I reported the issue it received the same response. I even sympathized with the CS reps on a couple of the calls about having to take all the calls from unhappy customers who got dead batteries, but they always acted as though I was the only customer having this problem. Frankly that strains credibility to the limit. So it’s goodbye Blu, and hello to another brand. I’m thinking of trying Green Smoke which I’ve heard good things about. To those of you still smoking Blu, if you get a defective product return it for an immediate refund. Do not accept a replacement. Hopefully you’ll never have an experience like mine.